TerriMulcahey

Terri Mulcahey Vice President Business Development Penske Automotive>

Terri L. Mulcahey, Vice President, Business Development, Penske Automotive Group joined Penske after a 20 year career at the Reynolds and Reynolds Company. Terri is responsible for identifying new business opportunities as well as providing key support for many customer service initiatives including website development and customer relationship management activities.

Who have you mentored , or, who has mentored you in this industry to help get your started?
I have worked with some amazing people throughout the auto industry.  At Penske Automotive Group, our flat organization allows me the opportunity to mentor people that are not only part of my department but part of other areas in the company.  It is one of the things I enjoy most about what I do.  In terms of being mentored, I have been fortunate to work with some terrific leaders – that I always learn from.  Roger Penske, though, is certainly among the most amazing.  Roger always reminds us to look beyond the obvious and reach outside of our comfort zone.  He encourages us to develop partnerships and to make decisions.  We may not always make the right decision but we win as a team and we lose as a team.

As a woman what features are your favorites in a car?
Like most working women, I am on the go all the time.  Since I spend a good amount of time in my vehicle, I appreciate the Bluetooth technology and ease of communicating.  My favorite feature in my vehicle, though, is the navigation system.  I’m not sure what I did without it years ago.  I am a fan of satellite radio so I can keep tabs on all my favorite sports teams and especially the nascar and indy channels.



Why does the auto industry seem like a difficult environment for females?
Historically, it’s been an industry dominated by men.  Over the last decade, more and more women have been entering the industry.  Today we see women holding positions in virtually every area of automotive.  They are responsible for taking the industry to an even higher level than it already enjoys.  I work with amazing people – both men and women.  Penske, like all successful organizations, encourages idea sharing, communication and decision making regardless of your gender.

Why did you want to work in the auto industry?
I grew up in a family that worked in the auto industry so it was always familiar to me.  Beyond that, the industry provides a wealth of opportunities and is a significant part of our economy each year.  As a graduate of Northwood University, I was privileged to experience automotive first hand and utilize the passion I had for marketing and computers.

First automotive job?
I started my career working for Reynolds and Reynolds out of Dayton Ohio.  I trained dealership personnel on everything from accounting and parts to service and payroll.  This was at a time when dealers will still doing most of their activities manually rather than utilizing a computer.  It allowed me to learn the way a dealership worked from the inside out in each department.

Proudest professional achievement?
That’s a tough question.  I am honored to have been recognized by women’s and other business organizations throughout the years and most recently the Top 100 Women in Automotive.  I am most proud, though in the opportunity to work at the Penske organization.  I love what I do and the team I work with.  It truly is an honor.

Current challenge at work?
Among our biggest challenges, is keeping up with the rapidly changing world of e-commerce, social media and technology.  Each day a new idea, new product, new vendor surfaces with the “next best thing”.  A lot of these ideas come through our dealerships as well.  We find it important to look at each opportunity but make our selections based on what is driving results.

Dream job?
I really am doing what I love.  Every day brings a new project and I’m never sitting still.  I’m able to make a difference in our business and help our stores be more successful.

What you do to relax?
I love spending time with my family and especially watching my 13 year old son play sports.  I’m a huge sports fan as well so being in Detroit gives me plenty to cheer on.  I also enjoy traveling and taking advantage of the great Michigan spots up north.